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Frequently Asked Questions

We have assembled the following FAQ to try to help you find answers to often asked questions. If you do not find the answer to your question below, please do contact us at 877-534-0795 or via email. Please, select from a question category below.

Please, select from a question category below.

Product Information
• Can GFS manufacture high-purity materials in bulk?
• Does GFS supply anhydrous or custom-dried compounds?
• Can GFS supply materials in container loads?
• Are all these chemicals made in one location?
• What are the core manufacturing capabilities of GFS?
• What about bulk chemical manufacturing for production use?
• Does GFS make custom products?

Shipping Concerns
• My products have not arrived yet. When will they be delivered?
• Where can I get an MSDS sheet for products I have ordered?
• I was told that shipment of some hazardous materials might cost a little more from GFS. Is this true?
• With all sorts of regulations in place, hasn’t working with common carriers become a matter of routine?
• I need to return a product. How do I do this?

Company FAQs
• Is GFS ISO Certified? What exactly does ISO-9000 certification mean?
• What’s the best reason for me to consider GFS as a chemical supplier?
• Does GFS regularly add technology to its manufacturing base?
• How does GFS sell its products?
• Does GFS regularly ship its products to foreign markets?
• Is security a prominent issue at GFS?
• Why do you need to know how I’m going to use the chemicals I buy?
• What other restrictions might affect the way I do business with GFS?
• What about bulk chemical manufacturing for production use?
• Where does the issue of TSCA compliance come in?
• How big is GFS?
• Who owns GFS? Is it a division of a large company?
• Where is GFS located?
• What do the letters GFS stand for?

Purchasing & Billing
• There is an error on my invoice. How do I take care of this?
• Can I buy with a credit card or Purchase Order?

Buying Online
• How do I purchase on line?